Great feedback from our customers

Thank-you for feedback, compliments (and complaints) we get about our products and our service, it’s always good to be in touch!

Thank you for ruining my diet this week 😉
I suddenly seem to have all these new and delicious vegan foods to taste test.
What shall I try next mmmmmm lol

S Roberts 

I received my order on time. However, the bag of linseeds that I had ordered had burst. Just one of those things! I emailed goodnessdirect and received a very speedy and helpful response. In short, I was very pleased with the overall service irrespective of the slightly damaged goods!

A McTaminey

Fantastic company been using it for ages, never one problem… thankyou for 5yrs fantastic service   

P Hornby

First rate every time, very quick delivery, thanks

T G Hall

First class company will definately use you agan & pass info to friends too.

J McLatchie

Good service every time

J Poole

This company never puts a foot wrong. Delighted.

TJ Knight

My needs are simple: go to website; locate product; purchase quickly; receive product quickly. You have provided this service perfectly each time I have bought from you.  Thank you.

S Brown

Great service and products as always – very happy customer

C Drake    

All perfect as always 🙂

J Bednarz

Excellent and efficient service.  I will be using it regularly from now!

L Miller

Delighted with transaction and the products, will order again v soon and hope daughter and sister will be ordering as well. thanks

J Doherty

I find your site very easy to get around  –  there is such a full listing across the top  (Drinks, Fresh, Grocery etc) and down the side Shelf by Shelf.  It’s very clear what the price will be and it’s easy to order items and be able to check the Basket at any time.

You can always find details about the items so that it is easy to compare products from different suppliers before deciding which to order.  Bottles and jars are always very well packed with bubble wrap to prevent breakages  –  have never had trouble with any of yours but some on-line firms aren’t careful enough and soaked boxes don’t please the courier or the customer!  Delivery times are fantastic – often unbelievably quick and no moans if I ask for the box to be left in the porch.  I have never ordered Freezer or Fridge because I don’t know how well they will travel but I think I will try some next time I order.  All-in-all, I can’t find any fault or make any suggestion for improvement, so 11 out of 10!  Well done!

P J Bailey

I love this company; buy for myself with gf diet and my baby gt niece up in the Highlands who has a dairy allergy.  Always able to find something wonderful.

 A S Platt

Superb service – very prompt dispatch

D R Messem

Fab products, arrived quick and well packaged


I love shopping here – great choice, great service. Thanks!

A Mountford

Excellent  service…………really excellent….thanks.

J Dewar

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